I am not a fan of Grubhub right now.
In this TikTok, there was a disabled woman, in a wheelchair, whose Grubhub driver got a 26% tip for their meal delivery service but did not think 26% was that good of a tip. (Did they expect a celebrity-level tip, like two thousand dollars? She’s likely on a fixed income!) So, to inconvenience her, he left the food in her driveway, where she could not get it, and had her wait an hour until her caregiver got home and got it. (Without question, it was probably ice-cold, if not spoiled.) Grubhub first offered her 15% off the next order (to get discriminated against again?!), then a gift card of $100. (Again, to possibly be discriminated against again.) There was no evidence that the driver even got a slap on the wrist.
Now, I don’t know about you, but in a world where only a twenty percent tip is recommended for a service, a twenty-six percent tip is pretty good.
Also, this is one of the reasons I am extremely happy that I am the caregiver of my mother, and no one else. I fear for disabled people, being disabled myself, and their treatment. In a world where the only thing valued is what the world can get out of you, disabled people have a distinct disadvantage. They need certain accommodations, which are mistakenly called “special needs,” to get their contributions to the world. You know why I hate the term “special needs?” Simple. “Special” makes it sound like an unreasonable demand.
But back to the Grubhub. I am glad my mother is with me, because she knows I love her dearly, and can and will make sure she is well cared for.
Honestly, I am sounding the call against disability discrimination.
I also have some ADA violations here in Nicholasville, Kentucky, USA, to complain about.
- The Post Office door has no push button entry to welcome my mother in. My mother’s arm is barely strong enough to drive, otherwise weak, and therefore cannot open the door. I have to do it.
- There is a coffee shop here that can only be accessed by stairs. How are we going to get a woman using a motorized scooter to patronize it?
- The residential sidewalks around Nicholasville are TERRIBLE. My mother lost a motorized scooter traveling on them, they were so cracked and uneven. Who is responsible for these? Get them on it!
- Some of these so-called wheelchair ramps are terrible, too. My mother can barely use them.
- People Park their cars where the blue lines are laid down, which is against the law. We have even had to call help at Applebee’s for a person who parked on a wheelchair ramp there!
I’m sure this is not an exhaustive list.
“And what are YOU going to do about it, Karen?” you ask me. Well, Karen, I decided to start talking about these things. I am suggesting a boycott of Grubhub. There’s Doordash, Postmates, and other delivery services out there.
I am about sounding the horn as loud as I can. Who’s with me?